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Installing Dial-Up Networking
Control Panel Access
1. Click on "Start" (lower left corner of screen).
2. Click on "Settings".
3. Double-click on "Control Panel".
Program Installation
1. Double-click on the "Add/Remove Program" icon.
2. Click on "Windows Setup" (at the top of the
page).
3. Double-click on "Communications" in the menu.
Note: If check mark is next to "Dial-Up Networking" it is installed. Click on OK and go to Installing TCP/IP below.
4. Click to make check mark next to "Dial-Up Networking".
5. Click OK.
6. Follow the directions to install the program.
(You will need Windows95 set-up disks or CD-ROM).
Installing TCP/IP
1. Follow Control Panel access instructions above.
2. Double-Click on "Network" icon.
3. Click on "Add" button.
4. Click on "Protocol" (Protocol highlights).
5. Click on "Add" button.
6. Click on "Microsoft" (in the left window).
7. Click on "TCP/IP" (in the right window).
8. Click OK.
Note: "TCP/IP -> Dial-Up Networking" should be in the window. (Scroll if necessary to see the line.)
9. Close all windows by clicking on X in upper right corner.
Configuring TCP/IP
1. Follow Control Panel Access instructions above.
2. Double-click on "Network" icon.
3. Click on "TCP/IP" and then "Properties".
4. Click on "IP Address".
5. Click on "Server Assigned IP Addresses".
6. Click on "DNS Configuration".
7. Under DNS Search Order, type: eg. 209.242.34.2
8. Click the "Add" box.
9. Under Secondary DNS address, type: eg. 209.242.34.10
10. Click on "Gateway".
11. Type your Data Moving Company's Gateway IP address: eg. 209.242.34.1
12. Click the "Add" button.
13. Click "OK" twice to return to Control Panel.
Creating Dial-Up
1. Click on "Start".
2. Click on "Program".
3. Click on "Accessories".
4. Click on "Dial-Up Networking".
5. Click on "Make a New Connection" Icon.
6. Type: MWDSL.
7. Verify Your Modem Brand or Standard Modem with
Correct baud rate as shown in the "Select a Modem" slot.
Note: If the modem is not shown, refer to the Windows95 section in our Windows Troubleshooting Guide.
8. Type in your area code.
9. Type a local telephone number. Find
New Access Phone Numbers
10. Click "Next" button.
11. Click "Finish" button.
12. Click on the MWDSL "Dial-up" icon.
13. Verify that the information is correct.
14. Highlight the MWDSL "Dial-up" icon in the
"Dial-Up Networking" window.
15. Click on "File," drag it to "Properties" and
release.
16. Click on "Server Type" button:
A. "Type of Dial-Up Server" should be: "PPP Windows95,
Windows NT 3.5, Internet"
B. Under "Advance Options": "Log-on to Network" should NOT be checked
"Enable Software Compression" and "Require Encrypted Password" should NOT be checked
Under "Allowed network protocol items ONLY "TCP/IP" should be checked. All others should NOT be checked.
17. Click on "TCP/IP Settings" button.
18. Click on "Server Assigned IP Addresses".
19. Click on "Specify Name Server Address".
20. Under "Primary DNS" type: eg. 209.242.34.2
21. "Use IP Header Compression" should NOT be checked.
22. "Use default gateway on remote network" should
be checked.
23. Click OK on all 3 menus.
Using Your Dial-Up
1. Double-click on the MWDSL "Dial-up" icon
2. Type your user name and password when prompted.
3. Click on "Connect" button.
4. Press F7 to connect.
1. From the desktop, double-click My Computer.
2. Double-click Dial-up Networking.
3. If you receive a message stating that The phonebook
is empty… then click OK to add a new entry.
4. If Dial-up Networking (DUN) already has other
phone book entries, click New.
5. If the New Phonebook Entry Wizard window appears,
check the box labeled I know all about phonebook entries...
and click Finish.
6. In the New Phonebook Entry dialog, select the
Basic tab.
7. Check Use Telephony dialing properties.
8. Uncheck Use another port if busy.
9. For Entry name, enter MWDSL.
10. Enter the country code and area code of the
number you are dialing, plus the phone number itself. Find
New Access Phone Numbers
11. Under Dial using, select your modem.
12. Click the Configure button.
13. Set the Initial speed (BPS) to 19,200 if you
have a 14.4k modem or 38,400 if you have a 28.8k modem.
14. Make sure all three Hardware Features boxes
are checked (if applicable) and that Disable modem speaker is not checked.
15. Click the OK button.
16. Select the Server tab.
17. The Dial-up server type should be PPP: Windows
NT, Windows 95 Plus, Internet.
18. For Network Protocols only TCP/IP should be
checked.
19. Make sure Enable software compression is checked,
but Enable PPP LCP extensions unchecked.
20. Click the TCP/IP settings button.
21. Select Server assigned IP address and Specify
name server addresses.
22. In the Primary DNS text box, type eg. 209.242.34.2
23. In the Secondary DNS text box, type eg. 209.242.34.10
24. Leave the Primary WINS and Secondary WINS servers
at 0.0.0.0.
25. Check both Use IP header compression and Use
default gateway on remote network.
26. Click the OK button.
27. Select the Script tab.
28. Make sure None is selected.
29. Select the Security tab.
30. Select Accept any authentication including
clear text.
31. On the New Phonebook Entry window, click OK.
32. You will now be in the Dial-up Networking program,
and the phone book entry you just created should be selected in the Phonebook
entry to dial text box.
33. Click the Dial button.
34. A window will appear asking for a username,
password, and domain. The first two are required.
35. Do not enter anything for the Domain.
36. There is also an option to Save Password, which
can be selected if desired.
37. Click OK to dial into Data Moving Company.
38. Once you are connected, a window will appear
informing you that you have successfully connected to the Dial-up Server.
Click OK to close this window.
39. You are now connected and may use any internet
software such as Internet Explorer 2.0 (installed with Windows NT).
You must have both TCP and PPP programs in order for your computer to connect to the Internet. PPP connects you to Data Moving Company and TCP identifies your computer with a unique IP (Internet Protocol) Address.
MacTCP or TCP/IP are two different types of software that do exactly the same thing on your computer. (TCP is the protocol used by computers to communicate over the Internet). You will have one or the other, depending on the type of Macintosh you own. Generally, Power Macintoshes use TCP/IP.
Config PPP and FreePPP are two popular PPP programs for Macintoshes. (Note: Power PC Macs must use FreePPP version 2.6 or higher). Either one will be located in the Control Panels folder in your System Folder and it enables you to establish a connection from your computer to Data Moving Company. It works like this: The PPP program dials Data Moving Company through your modem. The PPP software and Data Moving Company then determine your connection. The TCP program then assigns your computer a unique IP address. This allows you to communicate with other computers on the Internet.
Some applications will automatically launch your PPP program for you. Examples include Eudora, Netscape Navigator and Internet Explorer.
How To Set Up Config PPP
1. Click on the Apple icon in the upper left hand
corner of your screen.
2. Select the "Control Panels" folder.
3. Select "Config PPP" and a "Config PPP" window
will appear.
4. Select your "Port Name" (this is the port where
your modem connects to your computer); it is usually the "Modem Port."
5. Click on "Config".
6. Type " MWDSL" in the "PPP Server Name" box.
7. Click on the arrow in the "Port Speed" box.
It should be set at 57600 for 28.8 modems or 38400 for 14.4 modems.
8. The flow control should be set at "CTS &
RTS (DTR)." (This is the setting used by most modems).
9. Click on "Tone Dial".
10. Type in a local phone number. Find
New Access Phone Numbers
11. Modem Initializations are provided by Data Moving Company,
or your modem manufacturer.
How To Set Up Connect Scripts
1. Click on "Connect Scripts".
2. First Line: click on "wait" and type the word
"login:"
3. Second Line: select "out", type your login name
in all lowercase and as one word [ex. johnsmith], and click on the
box under <CR>.
4. Third Line: select "wait", type "word:" and
click on the box under <CR>.
5. Fourth Line: select "out", type your password
in lowercase and as one word (ex: "smith1345") and click on the box under
<CR>.
6. Click "OK" and then click "Done".
You have completed the set-up stage. Another alternative is to use "Authentication." With Authentication, the PPP automatically decides the connection script for you so you can leave the "Connect Scripts" section blank.
Now to get started, select Config PPP from your Control Panels folder and click on "Open." You will hear the modem dialing. After a few seconds, the icon of the two hands will be together and you are connected.
How To Set Up FreePPP
1. Select your "Control Panels" folder or click
the PPP icon on the top right of your screen.
2. Select "FreePPP" and a FreePPP Setup window
will appear.
3. Be sure the following boxes are checked:
"Allow applications to open connection" "Disconnect if idle for 10 minutes" (You can change the time period to your preference by clicking on the downward arrow and releasing when you find the minutes you prefer.)
4. Boxes that should NOT be checked are:
"Check line every" (if this is checked, your computer will keep trying to connect to Data Moving Company!) "Show alerts during connect and disconnect" "On connect, open FreePPP setup application"
5. If you want an Internet application to start
as soon as you are connected, then check the box "Open application on connect."
Otherwise leave it blank.
6. Click on "Connect".
7. Click on the tab "Accounts".
8. Click on "New".
9. Type in "MWDSL".
10. Type in a local phone number. Find
New Access Phone Numbers
11. Under "Connect", use "Directly".
12. Put in your user name and password [make sure
it is all lower case and written as one word].
13. Click on the tab "Connection".
14. Set your "port speed" and "flow control".
15. Click on the tab "Options".
16. Enter the domain name: "Data Moving Company".
17. Enter the primary DNS (eg. 209.242.34.2) and
secondary DNS (eg. 209.242.34.10).
18. Click on "Assigned by PPP server" and then
"OK".
19. At the main menu, click on the tab "Locations".
Note: This is useful if you use your account both from home and the office and one of the numbers has a different prefix, for example "9." This sets the program up to automatically dial "9" when you are at the office.
20. Click on "new".
21. Fill in the location name.
22. Type in your area code.
23. Type in the prefix if you need to, for example
"9".
24. Click on "OK". You will hear the modem
dialing and after a few seconds you will be connected to Data Moving Company and ready to use the Internet.
If you have any problems with the set-up, make sure your modem is turned on and plugged in (this is a common problem!). If the modem is working, then start the process all over again, being careful to follow the directions exactly. If after the second time you still are not connecting, email Data Moving Company's tech support staff with a Tech Support Request form.
How to Set Up MAC TCP
1. Click on the apple in the lefthand corner of
your screen.
2. Select the "Control Panels" folder.
3. Select "MAC TCP" and a MacTCP window will appear.
4. Choose the PPP icon.
5. Click on "more".
6. Under "Obtain Address:" select "Server".
7. Under IP address, make sure "Class: C" is selected.
8. Under "Domain Name Server (DNS) Information:"
on the first line, type in "Data Moving Company" and "eg. 209.242.34.2" and
check "Default".
9. On the next line, type in the Secondary DNS: "eg. 209.242.34.10". Follow the same instructions as in step 8.
How to Set Up TCP / IP
1. Click on the apple in the lefthand corner of
your screen.
2. Select the "Control Panels" folder.
3. Select "TCP/IP" and a TCP/IP window will appear.
4. Under "Connect Via", choose "PPP" or "FreePPP".
5. Under "Configuree", choose "Using PPP Server"
6. In the "Name Server Addess" box, type "eg. 209.242.34.2".
You are now ready to go online.
Configure TotalAccess 2.0.1 for the iMac Operating System
Install
1. Open the Internet Setup Assistant.
2. Click the Yes button.
3. Click the No button even if you already have
a MWDSL account.
4. Click the Retrieve button.
5. Select your Apple iMac Internal Modem from the
list.
6. From the Baud list, select the 56K.
7. From the Port list, select the Internetal Modem.
8. Click the OK button.
9. In the Username text box, type your dial-up
username.
10. In the Password text box, type your dial-up
password.
11. Click the Next button.
12. If you need to dial an additional number to
get an external phone line, type this number in the Dial Prefix text box
immediately followed by a comma. (In most areas, you can disable
call waiting by placing *70, before the phone number. Check with
your local phone company for the correct code in your area.)
13. In the Local area code text box, type your
area code.
14. Click the Next button.
15. Click the Ok button.
16. From the Phone Setup list, select a local dial-up
access number. Find
New Access Phone Numbers
17. Click the Next button.
18. In the Software You Can Install check boxes
select Internet Explorer Configuration.
19. Click the Install button to install all selected
packages.
20. Click the Restart button.
Configuring Netscape Communicator
In order to get familiar with the various options that exist with Netscape Navigator, it is important to understand how it is configured. The Netscape Navigator window is set up as follows (from top to bottom) the Title Bar shows you the name of the Web page you are currently viewing, the Toolbar provides quick access to the most commonly used commands and options, the Location Bar gives you the address (URL) of the Web document you are viewing in the bottom pane, and the Directory Buttons link you to useful collections of Web resources. To see where a link will take you, hold your mouse pointer over a link without clicking and a URL will appear in the bottom left corner of your browser window.
Back - Takes you to the preceding page
Forward - Takes you to the next page
Home - Reloads your default Home Page
Reload - Reloads the page you are viewing from cached memory
Images - Allows you to view the images on the current page if they were not automatically loaded
Open - Opens a dialog box which allows you to type an address
Print - Prints the Web page you are viewing
Find - Finds text in the current page
Stop - Stops downloading the current page
NAVIGATING THE WEB
To go to another page, either click hyperlinked text or graphics on the Web page you are viewing, or manually type it in to the Address Bar (for example "http://www.netscape.com") and hit Return. Once you have visited several Web pages, you can quickly return to them by using the Back and Forward buttons, or by selecting a website from the Go menu.
SAVING YOUR FAVORITE PAGES
Just pull down Windows/Bookmarks and a graphical listing of your bookmarks will appear. This listing contains your bookmarks inside "folders," which allows you to structure the bookmarks however you like. The Item menu lets you create new folders and separators, and can alphabetically sort a group of bookmarks. After you've created the folders you want, simply select and drag the bookmarks into the appropriate folder. When you close the Bookmarks window and return to your browser, pulling down Bookmarks will reveal the titles of your new folders, each acting as a submenu for that category of links!
CUSTOMIZING YOUR DISPLAY
1. Fonts: HTML, the Web's descriptive language, is font-independent. That means it is the viewer of a page, not it's creator, who determines the fonts used. There are two classes of fonts: proportional and fixed. By selecting Options then Preferences then Fonts, you, the user, get to specify a font of your choice for each class. It's better to leave the fixed font as Courier or another monospaced font, but feel free to experiment with the proportional font. Just keep in mind that the text on every Web page you see will be displayed in this font. You can also change the default font sizes. If you have a small monitor, you can view more text in it by selecting a smaller font size.
2. Colors: Anyone with a color monitor should take advantage of modifying Netscape's colors to suit their own needs. From the Options menu, return to Preferences, but this time choose Colors. From here you can change the color of text, links and followed links (links that you've already visited). So if you've had it with black, blue and purple, feel free to invent your own color scheme! And if you think underlined links are a bit redundant, feel free to remove them. You can also change the background color of Web pages by clicking the Custom button and clicking the colored box beside it. If you want your preferences to take affect on every Web page you visit, just click the Always Use Mine button.
3. The Navigator Window: To customize your browser window, go to the Options and try unchecking Show Toolbar, Show Location and Show Directory Buttons. These get rid of the row of buttons which duplicate widely used menu items. If you have a small screen, eliminating them will add almost another vertical inch to your browser window. You can also modify the Toolbar to display pictures, text or both. And while you're there, feel free to change your default home page.
4. Images: If you find Web pages are loading too slowly, you can surf faster by turning off images. Go to the Options menu and uncheck Auto Load Images. If you really want to see the image behind the broken link box, just click on it to load the image manually. You can also click the Images button on the Toolbar to simultaneously load every image on the current page.
5. Opening Multiple Windows: Just because Navigator starts you off with one window, there's no reason to stop there. Go to File and select New Window. You will now have two windows open, each displaying a separate Web page.
Netscape Navigator Email
Netscape Navigator also has built in email capabilities. You first want to check and make sure that the Mail Preferences are set correctly. Select Mail and News Preferences from the Options Menu. Then click the Servers button.
NOTE: You will have to get this information from Data Moving Company.
1. Outgoing Mail Server: example: "smtp.MWDSL.com" or "smtp.jknet.com"
2. Incomming Mail Server: example: "pop3.MWDSL.com" or "pop3.jknet.com"
3. POP user ID: enter your username (the part of your email address before the @ sign) and click OK.
Next click on the Identity button. Make sure your name and email address is correct. Your reply-to address is generally the same as your email address.
Reading and Replying to Mail
To use Netscape email, click on the envelope icon in the lower right corner of your browser window. The mail window will appear. The different mailboxes are listed in the left pane. Click on a mailbox to open it, and the messages it contains will be displayed in the top right pane. To read a message, just click on it and its contents will be displayed in the bottom right pane. To check and see if you have any mail, just click the Get Mail button in the toolbar. Buttons on the top of the window allow you to Reply (Re:Mail) to Forward or Delete the message.
Sending Mail
To send a new message, just click the To: Mail button on the toolbar. A message window will appear. You can quickly send an email message while you are browsing the Web by clicking on the File menu and then selecting New Mail Message.
Email Attachments
Email can also be used to transfer files or programs (as opposed to just plain text messages) from one hard drive to another. These files are called "attachments." For instance, if you want to tell a friend about your trip to Paris, you could write an email message describing your trip, then attach a graphic of you standing next to the Eiffel Tower.
In Netscape select Mail Document from the File menu and click the Attach button. Received attachments will appear as a hyperlink at the bottom of the email message.
DOWNLOADING UPDATED VERSIONS & MORE INFORMATION
Netscape comes out with a new version of Navigator every few months. To download a new version, just on the Netscape icom on the menu bar at left. Note the file is very large and may take a few hours to download to your hard drive. Netscape publishes a user manual for Navigator on the Web at http://help.netscape.com/docs.html.
Configuring Microsoft Internet Explorer
Now that your computer is configured to dial into the Internet, you're ready to "Surf the Web!" First, log on to the Internet and then launch your Web browser, which is most likely Microsoft Internet Explorer (covered in this section) or Netscape Navigator (covered in the previous section).
In order to become familiar with the various options that exist with Microsoft Internet Explorer (MIE), it is important to understand how it is configured. The Internet Explorer window is set up as follows (from top to bottom) the Title Bar shows you the name of the Web page you are currently viewing, the Menu Bar lists Internet Explorer's menus, the Toolbar provides quick access to the most commonly used commands and options and the Address Bar gives you the address (URL) of the Web document you are viewing in the bottom pane. To see where a link will take you, hold your mouse pointer over a link without clicking and a URL will appear in the bottom left corner of your browser window.
Back - Takes you to the preceding page
Forward - Takes you to the next page
Stop - Stops downloading the current page Refresh - Reloads the page you are viewing
Home - Reloads your default Home Page
Search - Allows you to search the Internet
Mail - Allows you to access Email
News - Allows you to access Usenet
Favorites - Bookmarks a URL that you want to return to later
Larger - Increases the browser text size
Smaller - Decreases the browser text size
Preferences - Allows you to customize features of your browser
NAVIGATING THE WEB
To go to another page, either click hyperlinked text or graphics on the Web page you are viewing, or manually type it in to the Address Bar (for example "http://www.microsoft.com") and hit Return. Once you have visited several Web pages, you can quickly return to them by using the Back and Forward buttons, or by selecting a website from the Go menu.
SAVING YOUR FAVORITE PAGES
If you find a Web page that you think you would like to return to often, you can bookmark it by selecting Add Favorites from the Favorites Menu. Then, if you want to return to the site in the future, you only need to go to Favorites and pull down until you highlight the site name. Once you add a site to your Favorites list, you can organize them into folders, for example "Sports", "News" or "Flyfishing."
CUSTOMIZING YOUR DISPLAY
1. Fonts: HTML, the Web's descriptive language, is font-independent. That means the viewer of a page, not the creator, determines the fonts used. There are two classes of fonts: proportional and fixed. Proportional fonts (a good example is this book) allocate a different size space for each letter. For instance an "i" takes up less space than an "m." With a fixed font (a good example is a typewriter), each letter takes up the same amount of space. By selecting Preferences from the menu bar and then clicking the Fonts button, you, the user, get to specify a font of your choice for each class. Just keep in mind that the text on every Web page you see will be displayed in these fonts.
2. Colors: Anyone with a color monitor should take advantage of modifying Netscape's colors to suit their own needs. Select Preferences from the menu bar and click the Browser Display button. From here you can change the color of text, links and followed links (links that you've already visited). So if you've had it with black, blue and purple, feel free to invent your own color scheme! You can also change the background color of Web pages. To change colors, just click the colored boxes and select a new color from the color wheel. And if you think underlined links are a bit redundant, feel free to remove them. You can also adjust the base font size from this menu. Users with smaller monitors (13" or 14") might want to select a smalled font size.
3. The Browser Window: To customize your browser window, hold your mouse pointer over one of the shaded areas to the left of the Tool Bar, Menu Bar and Address Bar at the top. Your pointer should turn into a hand. Now you can grab and drag the Bars so that they are hidden or rearranged to suit your taste. If you have a small screen, eliminating them will add almost another vertical inch to your browser window.
4. Default Home Page: Feel free to change your default home page, i.e. the page that loads every time you start your Web browser. If you are visiting a page and you would like to make it your default page, select Preferences from the menu bar and click the Home/Search Page button. Then click the Use Current button.
5. Images: If you find Web pages are loading too slowly, you can surf faster by turning off images. Select Preferences from the Tool Bar and click the Web Content button. Uncheck Show Pictures. If you really want to see the image behind the broken link box, just click on it to load the image manually. You can also adjust the quality of the images loaded by checking Dither Colors and Best Quality.
6. Opening Multiple Windows: Just because Microsoft Internet Explorer starts you off with one browser window, there's no reason to stop there. Go to File and select New Window. You will now have two windows open, each displaying a separate Web page.
Microsoft Internet Mail
The Microsoft Internet Explorer browser comes bundled with an email program called Microsoft Internet Mail & News (MIMN). Just click on the Mail icon on the toolbar to access email functions. First, check and see if your MIMN is configured with the correct settings to send and receive email. Under the Edit menu, select Preferences. Then highlight Mail Server in the lefthand window and type the following, unless it already appears correctly. (If you need to change the information, you need to first uncheck "Get mail server information from Internet Config.")
NOTE: You will have to get this information from Data Moving Company:
1. SMTP Host name type: example "smtp.MWDSL.com" or "smtp.jknet.com".
2. POP Account: The enter your email address under POP account. Example: stuart@MWDSL.com or scohen@jknet.com.
3. POP Password: Enter your password (the same password you use to login to the Internet) below. If your password is already entered, it will appear as a series of black dots.
Once your preferences are properly configured, just click the Mail icon on MIE's toolbar. A window will open that allows you to check your email and view the contents of mailboxes.
Reading and Replying to Mail
The different mailboxes are listed in the left pane. Click on a mailbox to open it, and the messages it contains will be displayed in the top right pane. To read a message, just click on it and its contents will be displayed in the bottom right pane. To check and see if you have any mail, just click the Send/Receive button in the toolbar. Buttons on the top of the window allow you to Reply to Forward or Delete the message.
Sending Mail
To send a new message, just click the New Message button on the toolbar.
Email Attachments
Email can also be used to transfer files or programs (as opposed to just plain text messages) from one hard drive to another. These files are called "attachments." For instance, if you want to tell a friend about your trip to Paris, you could write an email message describing your trip, then attach a graphic of you standing next to the Eiffel Tower.
For MIE, click the Mail icon on your Toolbar, then click the New Message button in the mail window. Next, click the Enclosures button to select a file to attach with your message.
DOWNLOADING UPDATED VERSIONS
Microsoft comes out with a new version of Internet Explorer every few months. To download a new version, just click on the Microsoft icom on the menu bar at the left. Note the file is very large and may take a few hours to download to your hard drive.
FOR MORE INFORMATION
A detailed manual comes with Internet Explorer. To read it, just launch Internet Explorer, and select "Open File" from the File menu. Then locate the "Help" folder within your Internet Explorer folder. Select "topics.htm" and begin reading!
Web browsers are designed to display a variety of different file formats. For example, all browsers can display HTML pages as well as a variety of graphic formats (GIF and JPEG are the most popular). However, the Web is home to an ever expanding universe of file formats, including multiple formats for video, audio and animations. To accommodate all of these different file formats, you need to soup-up your browser with software called plug-ins. If you encounter a file format on the Web that your browser can't read, just download the appropriate plug-in and install it (usually, all this means is dropping the plug-in into your browser's Plug-In folder!).
Note: plug-ins are platform specific, so a Mac plug-in won't work on a Windows system. Download carefully! An excellent list of plug-ins can be found at a site called BrowserWatch (http://browserwatch.iworld.com/plug-in.html).
In addition to installing software on your hard drive from a floppy disk or a CD ROM, you can download software from the Internet. Downloading means that the software is transferred from a server computer's hard drive directly to your hard drive. Because of the Internet's bandwidth limitations, downloading software can take anywhere from a few minutes to several hours, depending on the size of the file you download.
Downloading software is accomplished by using File Transfer Protocol (FTP). Luckily, most browsers have limited FTP capability built in, so downloading is easy. Much of the software available for downloading on the Internet is linked to Web pages. For example, they will have a hyperlink (i.e., "to download, click this link") that automatically activates your browser's FTP capabilities and downloads it to your hard drive. While it is downloading, your browser will generally display the size of the file, the rate of transfer, and the approximate time before the download is completed.
There are three classes of software you can download. Freeware is free to download and free to use forever. Shareware is free to download and evaluate, but requires you to pay a small fee (usually $10-$30) to the author if you plan to continue using it. Jumbo (http://www.jumbo.com) and Shareware.com (http://www.shareware.com) are good places to look for freeware and shareware. You can also purchase retail software products over the Web. These usually require you to pay in advance before you download them. Good places to shop for software are Download.com (http://www.download.com) and Software.net (http://www.software.net).
Compression
Because the larger a file is, the longer it takes to download, almost every file you download from the Internet will be in a compressed format so that it downloads faster. There are a number of different software products that can analyze files and save them in a new format that is much smaller that the original file. Compressed files usually end in .hqx, .sit or .zip.
You will need to decompress almost every piece of software you download. To accomplish this, you will need a decompression utility like Stuffit, PK Unzip, or WinZip. In most cases just double click on the icon of the software you have downloaded. Your compression utility will automatically launch and ask you where to save the decompressed software. Alternately, you can launch the utility and select the file you want to decompress.
Configuring Eudora mail client
Eudora is a very popular email program. You can download a freeware version from http://www.eudora.com.
To check and see if you have any messages, go to the File Menu and pull down to Check Mail. If you have any messages, they will be listed on your screen. To read an individual message, just double click on the listing. The black dots next to each message mean they haven't been read yet. After you read a message, you have several choices. You can simple close the message or you can go to the Message menu and click Delete which deletes the message, or Reply, which sets up a new message window addressed to the original sender, or Forward or Redirect, which are ways of passing the message along to someone else.
Messages are always saved in your In Box until you delete them or transfer them to another Mailbox. To create a new mailbox, go to the Mailbox menu and select New. In this fashion, you can keep your In Box relatively uncluttered, and store your messages in mailboxes like "Friends" "Family" and "Work". To view the contents of a mailbox, just go to the Mailbox menu and select a mailbox.
To send a new message, just go to the Message menu and select New Message. To write a letter to a friend, double click Eudora and select New Message from the Messages menu. Your return address should be automatically entered in the From field. Type the email address of the recipient in the "To" field and a brief description next to "Subject." You can send copies to other people by entering their addresses under the "CC" or "BCC" fields. Next, write your message in the main body of the letter. To send it, click the Send button on the letter. If for some reason Eudora can't send the letter (for example you are not connected to the Internet right now) then it will simply send the letter the next time you connect and select Send Queued Messages from the File menu.
If you want to send many messages, it is easier to do this offline. After you write the messages, choose Queue in the right hand corner of the window. When you are ready to send the messages, connect to Data Moving Company, click on Send Queued Messages in the pull down folder and they will be sent.
How To Send Email using EUDORA
1. Pull down the "Message" menu and select "New Message"
2. A new message window appears. In the "To" field, type in the email address of the person the message is going to.
3. Tab down or click to the right of the "Subject" field and type in what the email message is about. For example "Thanks for the help."
4. Again, tab down or click to the right of the large area where the body of your message will go. Type in whatever you want to say.
5. When you are done, click on "send" in the upper right hand corner of the window. You have just sent your first email!
How to Retrieve, Read and Reply to Email
1. At this point, you want to drag down the "File"
menu and select "Check Mail"
2. If you log in to Eudora and have E-mail, a dialog
box will appear and let you know "You have new mail."
3. Eudora automatically opens your "In Box" and
all your unread mail will be listed. Another method is to click on
"In Box" in "Messages" menu.
4. Double-click on the message you want to read.
Eudora will display a "·" before the messages that you have not
read yet.
5. If you are done with this particular E-mail
and would like to reply to the sender, click on the "Reply" box in the
E-mail window.
6. A new screen will appear with the old message
and a line above it. Your new message will go above this line.
7. If you don't want the old message from the sender
to be included in your new message, highlight the text of the old message
and press the "delete" button on your keyboard.
8. You can send a copy of this message by clicking
on "cc" or "bcc". "Bcc" is blind carbon copy and the recipient will
not know who you have sent these messages to.
9. When you are done composing the E-mail message,
click on "Send" or "Queue" and the new message is on its way.
HELP! To learn more about Eudora, feel free to visit their website http://www.eudora.com where you'll find an excellent online manual under "Technical Support." Macintosh users might want to try turning on Balloon Help by clicking on the Question Mark Icon on the upper right hand corner of their screen. This will cause Eudora to "explain" what each command does.
If you are using Windows 3.1
1. If your software only installs the IEXPLORE and README icons even after doing a complete install, do the following:
A. Delete the icons on the Internet Explorer window, then also delete the window. You can do this by highlighting the icon (click on it once), Then click on FILE then DELETE.
B. Go to your MAIN window, then go to your FILEMANAGER. Go to your IEXPLORE folder on the left side of your window. Highlight the IExplore folder, then click on FILE then DELETE. Click on YES on all the "Are you sure?" boxes.
C. Reinstall your software, but this time click on CUSTOM INSTALL. Leave everything with an "X" in order to install everything. Click on CONTINUE. Insert the necessary disks as needed.
2. After installation there should be "NEW CONNECTION" icon on your Internet Explorer window. What if the installation did not create this icon?
Go to your MAIN window. Go to your FILEMANAGER. Then go to your IEXPLORE folder. Click on the file called "iedial.exe" This will open up the NEW CONNECTION window. Follow the installation instructions.
3. I don't hear the modem dialing and there is no dial tone. What should I do?
A. Make sure there is no fax software that is active on your system. This might be occupying the same port.
B. If you have no fax software or if it is not on, then go to the PROPERTIES window on your dialer. Go to the MODEM folder. Check if your modem is the correct modem. If it is not, click on CHANGE MODEM and choose the correct modem manually. If you do not know your modem, use the Auto Detect.
C. Also under the MODEM folder, Click on ADVANCE. Check and see if you have the correct port and IRQ settings. If you are not sure about it, don't change anything. Call Data Moving Company for assistance or email support@MWDSL.com.
4. My modem dials, but then disconnects or gives an "Invalid Password" error.
A. Make sure that your user name and password are correct. They should be in all lowercase with no spaces in between the characters.
B. Have Data Moving Company's technical support staff check to see if your password is working fine.
5. My modem gives me this error message: "The computer you're dialing is busy."
Go to the Dial Settings on your dialer, and switch to a different telephone number.
6. I can connect but I can't browse the Web.
A. Go to your Data Moving Company dialer, then click on PROPERTIES. Go to the SERVER folder and check the server information.
B. The "Server Assigned IP Address" box should be checked.
C. Also, be sure DNS address reads: eg. 209.242.34.2
7. I can connect but I can't check my email.
If you are using Microsoft Internet Mail, go to step A. If you are using Eudora, go to step B. For Netscape Mail, go to step C.
A. For MIE: Open Microsoft Internet Mail, click on VIEW and then OPTIONS. The settings should be:
Email address: your loginname@YOUR DOMAIN.com or loginname@jknet.com (as assigned)
Password: your password
Incoming POP server: pop3.MWDSL.com or pop3.jknet.com
Outgoing POP server: smtp.MWDSL.com or smtp.jknet.com
Note: everything you type should be lowercase.
B. Eudora:
1. Open Eudora and follow the below steps depending on which version Eudora you are using:
Eudora Light: Click on SPECIAL, then SETTINGS.
Eudora Pro: Click on TOOLS, then OPTION.
2. Be sure settings under "Getting Started" are:
POP Account: your loginname@YOURDOMAIN.com or loginname@jknet.com (as assigned)
REAL NAME: your name
3. Settings under "Personal Information" should be:
POP ACCOUNT: your loginname@YOURDOMAIN.com or loginname@jknet.com (as assigned)
Return Address: your loginname@YOURDOMAIN.com or loginname@jknet.com (as assigned)
Dialup Username: your loginname
HOST: Data Moving Company
SMTP: smtp.MWDSL.com or smtp.jknet.com (as assigned)
PH: <blank>
Finger: <blank>
Under CHECK MAIL:
SEND ON CHECK
SAVE PASSWORD (Check this only if you don't want to type your password all the time).
4. The rest of the settings are standard. Click OK.
C. For Netscape Mail:
1. Open Netscape, click on OPTIONS, then on MAIL & NEWS PREFERENCES.
2. Click on SERVER folder and check that the settings are correct:
Incoming POP server: pop3.MWDSL.com or pop3.jknet.com (as assigned)
Outgoing SMTP server: smtp.MWDSL.com or smtp.jknet.com (as assigned)
POP Username: your loginname
NNTP Server: <blank>
3. Click on IDENTITY and check that the settings are correct:
Real name: your name
Email address: your loginname@YOURDOMAIN.com or loginname@jknet.com (as assigned)
Reply to address: your loginname@YOURDOMAIN.com or loginname@jknet.com (as assigned)
4. Click on the ORGANIZATION folder. Click on "Remember Mail Password". (Check this only if you don't want to type your password all the time). The rest of the settings are standard. Click OK.
8. Using Winsock, I can't get my modem to connect. What should I do?
A. First, check the following when you open up your Winsock dialer:
1. Click on dialer, then click on setup.cmd.
2. Type the access number you are dialing into and click OK. Find New Access Phone Numbers
3. Type your username (all lower case) and click OK.
4. Type your password ( all lower case), click OK.
B. Then click on FILE, then click on PPP OPTIONS.
1. Click on "Use Password Authentication Protocol."
2. Type your username and password (all lower case). Click OK.
C. Now click on FILE, then click on SETUP.
1. Next to IP ADDRESS, Type: 0.0.0.0
2. Next to Primary DNS, type eg. 209.242.34.2
3. Next to PORT, Type your modem port number.
4. Click on OK, Then exit your TCP WINSOCK. Now try again to Open your TCP.
D. If you still can't hear your modem dialing, check to see if you have the correct PORT number by going to FILE then clicking on SETUP. If you are not sure which PORT, start with 1 then go up through 4 (one by one) to see if any will allow your modem to dial out.
You might also have Fax Software occupying your Modem Port. Go to your fax software and disable it by changing its PORT settings to a port other than the one for your modem. Keep in mind this will disable your fax software (you will only be able to use it by putting the port settings back to the modem port). There is no other alternative for this since you only have one modem port.
9. How do I configure the Netscape Dialer to connect to Data Moving Company?
After you have installed Netscape, you need to double-click on the SETUP Wizard. Choose "I already have a service provider". You need the following information to be able to continue setup:
Username: your loginname
Password: your password
Phone number: Find New Access Phone Numbers
Domain Name: Data Moving Company
Primary Domain Name Server: eg. 209.242.34.2
Secondary DNS: eg. 209.242.34.10
SMTP (Mail Server): smtp.jknet.com (as assigned)
POP3 Server: pop3.jknet.com (as assigned)
Email Address: loginname@jknet.com (as assigned)
Email Password: your password
NNTP (News Server): <blank>
If you are Using Windows 95
10. I get disconnected as soon as I try to connect.
You need to check the settings on your dialup networking by doing the following:
A. Click on START, then PROGRAMS, then ACCESSORIES.
B. Open the Dial-Up Networking window and Highlight your MWDSL dialer (make sure you only have one in that window).
C. Click on FILE, then PROPERTIES.
D. Click on SERVER TYPE. The only boxes that should be checked is: TCP/IP
E. Click on TCP/IP settings. The only boxes that should be checked are:
Server Assigned IP Address and Specify Name Server (DNS) Address
F. Type Data Moving Company's DNS IP Address: eg. 209.242.34.2
G. The only box that should be checked in the bottom:
USE DEFAULT GATEWAY ON REMOTE
H. CLICK ON OK three times, then try it.
11. I can connect but cannot browse or check mail.
A. You need to have only one TCP/IP on your Network. To check this you have to go to your CONTROL PANEL.
B. Click on START, then SETTINGS, then CONTROL PANEL.
C. Click on the icon called NETWORK. If you have more than ONE TCP/IP in the installed components, LEAVE one and DELETE the rest of the TCP/IP.
D. Make sure that the Settings on the TCP/IP are correct. If you double click on the TCP/IP you kept, check the following:
1. Under IP ADDRESS, Check OBTAIN AN IP AUTOMATICALLY.
2. Under DNS CONFIGURATION check ENABLE DNS. TYPE Data Moving Company in both HOST and DOMAIN box. Type Data Moving Company's DNS IP (eg. 209.242.34.2) in the DNS SERVER search order box. Click on ADD (remove any other number).
3. Under GATEWAY, remove any other number.
Click on OK twice to get back to the Control Panel. You might have to restart your computer, then try connecting.
E. If you still can't browse, go back to your DIALUP NETWORKING window.
1. Click on START, then PROGRAMS, then ACCESSORIES.
2. Open Dial-Up Networking.
3. Delete your MWDSL dialer.
4. Then make a new connection.
5. Then configure the Properties appropriately.
Highlight your MWDSL dialer (make sure you only have one in that window). Click on FILE, then PROPERTIES, then SERVER TYPE.
6. The only boxes that should be checked is: TCP/IP
7. Click on TCP/IP settings.
8. SERVER Assigned IP address should be Checked.
9. SPECIFY Name Server (DNS) address should be Checked.
10. TYPE Data Moving Company's Primary (eg. 209.242.34.2) and Secondary (eg. 209.242.34.10) DNS IP addresses.
11. The only box that should be checked at the bottom is USE DEFAULT GATEWAY ON REMOTE.
12. CLICK on OK three times, then try it.
13. I have a COMPAQ Presario and when I try to connect, it keeps saying, "CANT DETECT MODEM."
You have to turn OFF a program called CALL MINDER.
A. Go to START, then click on PROGRAMS and then MEDIA PILOT.
B. Open CALL MINDER.
C. Click YES on the box that says OFF, and then click OK..
D. Try connecting now.
14. How can I set my computer to dial automatically when I use my BROWSER and my MAIL?
A. Click on START, then SETTINGS, then CONTROL PANEL.
B. Double-click on the icon called INTERNET.
C. Under the folder CONNECTION, check USE AUTODIAL by clicking on it, or click on CONNECT AS NEEDED.
D. Under default CONNECTION, choose MWDSL and click OK.
E. Then try connecting directly.
15. I can connect but I still can't get my email to work.
Go to number 7 (above) and follow the instructions.
Macintosh Trouble Shooting Guide
1. Can you hear your modem dial out?
If YES, go to step 2. If NO, try the following:
A. Make sure that your modem is turned on and the phone line is properly connected to the phone jack. (Most modems have two places to insert the cord. Choose the one WITHOUT the picture of the telephone.)
B. Go to Config PPP or FreePPP and make sure "Open" under Config PPP or "Connect" under FreePPP is selectable. If it is gray, restart your Mac and make sure the PPP extension is loaded.
C. If PPP is in your Extensions folder, but is NOT loading, there is an extension conflict. Some fax extensions or AOL software will conflict with PPP applications. Disable these two extensions by taking them out of the extensions folder in your system folder. If the PPP application is still NOT loading, you must turn off each extension one by one to see where the problem lies, restarting your computer each time. THERE IS NO EASIER WAY. And make sure that you have only one PPP program (Free PPP generally works better).
D. If all connections are OK, the problem may be modem initialization. If this is the first time that you are connecting, check with your modem manufacturer or the book supplied by your modem manufacturer to verify the modem initialization or modem string which looks something like: AT&F1 &C1... Some modems may simply use AT&F as their string. This string of letters, numbers and symbols must be entered in CONFIG under Config PPP or in MODEM SETUP under FreePPP. Then try to dial out. If you can dial out, go to step 2.
If you are using FreePPP and you are not sure what your modem initialization string is, you may select AUTODETECT INIT STRING in MODEM SETUP. (FreePPP will try to configure the proper string.)
E. If you still cannot hear the modem dial out, you must verify that the extension is loaded at startup. If it is not, then you will see a gray box when clicking on CONNECT in FreePPP or when clicking on OPEN in Config PPP. If the gray box is present, REINSTALL Config PPP or FreePPP and follow the above procedures again.
2. If the modem dials out, but will not connect or stay connected, the problem could still be modem initialization. Try step "D" above, then try to dial out once again. If your modem still will not connect, go through the following steps.
A. Check that your login name (user name) and password are entered in all lower case without any spaces.
B. Check that your connection scripts are correct. Make sure the LOGIN command has either a capital "L" or no "L" at all. Often, when the "L" is eliminated, the modem will connect (though "ogin" looks a bit strange). Try to dial out.
C. If you still cannot dial out, use the AUTHENTICATION method described below.
1. Under Config PPP, click CONFIG.
2. Enter your login name and password (all lower case and without any spaces).
3. Click OK, then click on CONNECTION SCRIPT. (Make sure each OUT button is selected and nothing in the <CR> column is chosen.) Erase any information in the boxes.
D. If your PPP software is configured correctly yet you cannot dial out, you need to try another modem to see if your modem is the problem. If the same problem exists with another modem and you have two phone lines, try the other jack. Otherwise, contact Data Moving Company's tech support staff.
3. I can connect without a problem, but my email is not working. A message comes up saying Data Moving Company's server cannot be located. What do I do?
TCP/IP programs are usually the cause of this problem. Try browsing the Internet to see if you can connect to sites other than Data Moving Company's home page. (Try a few locations.) If you can surf the Web without a problem, the problem lies in your email setup and you need to follow steps A and B below.
If you CANNOT connect anywhere on the Web, go to step C.
A. Make sure that your POP and SMP Host servers are set correctly.
B. Make sure that your POP account is set correctly (ex: renee@MWDSL.com). Now try to use your email software.
C. If you cannot use your email software or Web browser, the problem (90% of the time) is that you are no longer logged on to the Internet. After 10 minutes of inactivity, Data Moving Company will automatically disconnect you. You are actively using the Internet when you are browsing the Web and when you are sending or receiving email, but you are not using the Net when you are writing an email message off-line.
If you have lots of messages to send, then queue each message after you are done and then log on and send your mail in bulk. To do this, go to SPECIAL on your menu bar and select SETTINGS. Deselect IMMEDIATE SEND, leaving the box to the left blank. (This will allow you to queue messages. If you need to send a message right away, just go back to the same location and recheck the same box.)
If you find that you are being disconnected in less than 10 minutes, there could be noise on the phone line. Older buildings often have this problem. If you think that noise on the line is interfering with your connection, contact your phone company. (They might need to rewire your phone line).
D. If inactivity is NOT the problem, Mac TCP/IP may not have been loaded or set up correctly. To check your TCP/IP setup, follow these 5 steps:
1. Go into your SYSTEM FOLDER and select CONTROL PANELS.
2. Choose TCP/IP. (A TCP/IP window will appear.)
3. Under CONNECT VIA, select FREE PPP or CONFIG PPP.
4. Under CONFIGURE, select USING PPP SERVER.
5. In the Name Server Box, type in eg. 209.242.34.2
4. I can connect, but sometimes some sites refuse my connection. How can you explain this?
Sites are continuously updated, and the site you are trying to connect might be down for maintenance. Or, if the site is popular, too many people might be logging into the site at once. There can only be a certain number of simultaneous connections to a site, so keep trying or try back at a later time.
5. I am trying to download a file, but my connection seems very slow. What's happening?
The speed at which file is downloaded depends on many factors: the server the file is located on, the amount of people using the Internet, and your modem speed, among others. With the explosive growth of the Internet, you should expect occasional slow downloads, until the Internet's backbone connections are upgraded.
6. I can connect to Data Moving Company and check my email, but I cannot go anywhere outside of Data Moving Company's servers. Why?
There are a number of places the PIP (connection) to your destination site can be broken, since your request has to travel through many computers and organizations to get to its final destination. If you have tried several places like http://www.yahoo.com (which is accessible most of the time), and still cannot connect, call Data Moving Company. Our connection to the backbone (which goes through telephone lines) might be down. Note: This very rarely happens.
7. I can connect but cannot do anything else.
Call Data Moving Company to make sure its servers are not down. Sometimes a hard disk or computer can fail and force us to temporarily shut the computer down.
8. Sometimes I get disconnected suddenly. Why?
If your call waiting is not disabled and someone calls you while you are online, you will be disconnected. To be sure it is disabled, make sure you dial *70 before you log on, or include it as a prefix when your modem dials out.
9. Sometimes my modem dials out but is unable to connect with Data Moving Company.
If you have a voice mailbox with your phone company and you have messages waiting, your broken tone (beeping) will not allow the modem to connect. You may have to erase your messages before dialing.
10. I get the message "A connection was established but was unreliable" and then I get disconnected. What should I do?
If you have a Global Village Platinum modem, try step D first. If you have any other modem, go to step A.
A. This message is probably due to a bad modem string. Make sure you have the latest PPPAutoDetectDB from the FreePPP site. If it doesn't work with Autodetect, use the global "at&f1&d0" init string.
B. If it still happens every single time you try to connect, then there is probably some kind of error in your user name and/or password. Always check to make sure the "caps lock" is off, so that your username and password are in all lower case. Also check for extra suffixes after the user name, for punctuation or extra spaces.
C. If the problem persists, you might want to delete the existing connection from the accounts tab and make a new one.
D. Global Village Platinum modems are notorious for this error or for appearing to connect but being unable to view Web pages. Go into the Control Panels folder. Locate the Teleport control panel. Try turning compression off.
The best init to use for the 28.8 and 33.6 Platinums is: AT&F1W1s95=44.
Another suggestion from Global Village that tends to help with some of these problem modems is to try "CTS only" for the flow control:
To do this, go to Config PPP or FreePPP. In Config PPP, click on CONFIGURE and under FLOW CONTROL, choose "CTS Only". In FreePPP, click on ACCOUNT, then EDIT, then CONTINUE, and under FLOW CONTROL choose "CTS Only".
11. I have been getting an intermittent error when I disconnect the PPP connection. A dialogue box appears: "The application unknown has unexpectedly quit, because an error of type 1 occurred." The status on the PPP control panel says "cleaning up" and the disconnect button remains "disconnect" and is not highlighted. I can't reconnect unless I restart my computer. Why does this happen?
You must use FreePPP version 2.5v3 or newer. If you already are, you have a background application that is conflicting. Try the following:
A. Make sure you have all the 2.5v3 components installed (nothing mismatched).
B. Eliminate some extensions that run in the background, like Claris Instant Organizer, Quickmail notifier, or others.
Connectivity Speed 56K, 33.6 or 28.8??
The speed on your modem box does not always reflect the actual speed you will connect to the internet. This is usually due to insufficient bandwidth, poor signal to noise ratio, an imbalance in the phone lines or a combination thereof.
To connect at 14.4K a usable bandwidth of only 2400Hz, from 600 to 3000Hz is required. Compared to that, 43% more available bandwidth is required to connect at 33.6. This additional bandwidth must be available from your modem all the way to Data Moving Company, otherwise your modem will connect at a lower speed.
The FCC and state Public Utility Commissions specify a voice grade bandwidth of only 300- 3000HZ so most US domestic phone lines can easily support the requirements of 14.4K, but many fall short of meeting the minimum technical specifications necessary to connect at 28.8 or 33.6.
You can try the following to improve your connection speed:
Disconnect all telephonic devices attached to the phone line. Everything from extension phones and answering machines, to burglar alarms which may be attached to the phone line. If any of this helps, start plugging things back in one by one, until the problem is identified. It could even be a combination of things. Your modem might perform better when connected to an outside line that doesn't go through an office pbx or multi-line key system. If your telephone wiring is a rat's nest, and/or you've strung some extension lines yourself and not used genuine twisted-pair telephone wiring, consider having a professional replace your haywired additions. Your telephone wiring should also be well away from the A/C power wiring in walls, ceilings and floors. AC power wiring should be crossed only at right angles. If your phone service arrives in your area via a subscriber loop concentrator or "remote terminal" or other "pair gain" device such as the ubiquitous SLC-96("SLICK") then you will most probably connect at 26K or lower. If you are using a USR modem, be sure you have your serial port speed set to operate at 38,400 bps minimum. The new USR's will not permit the datalink to operate at speeds any faster than the serial port.
As for the new 56K flex or X2 modems, the actual performance testing - depending on phone line conditions - operate at speeds that on average yields about 42-48K. Those users lucky enough to have access to near lab grade telephone lines might connect at 52-53K. This is often when the user and the ISP are served out of the same telco switching office and the user is located very near to his local telco office.
USR Sportster modem and certain TI-chipset based Sportster clones manufactured during Oct 95 - Dec 96, might have trouble getting connected (at any speed) and/or frequently lose connection. In this case consider trying a different modem. You might need to replace these modems.
ISDN: Integrated Services Digital Network
Because today's high-speed modems use analog signals, they can't operate much faster than 28.8Kbps. However, ISDN can move more information at a faster rate, offering transmission speeds of up to 128Kbps. In addition, ISDN makes it possible to use your telephone and the Internet at the same time while on the same line.
In most cases, existing telephone lines can be used for ISDN purposes. ISDN technology utilizes the normal twisted-pair copper cable of the phone line but converts it into a 3- channel connection: two B channels to carry data and one D channel to carry set-up information.
Hooking Up Your ISDN Connection
You will need to purchase a special ISDN modem to access the Internet over ISDN lines. When you request an ISDN line from your local telephone company, be sure they give you the following information:
1. Two Telephone Numbers
2. 2. Two SPID Numbers
3. 3. A Switch Type
Please note… It is very important to know your Switch Type. It's easy to lock your ISDN line by accidentally using the wrong type, and only the phone company can unlock it.
ISDN FAQ (Frequently Asked Questions)
What is ISDN?
ISDN is an acronym for Integrated Services Digital Network, an all-digital phone line that provides significant advantages over the standard analog telephone service. Specifically, ISDN increases speed and provides error-free data transmission.
What ISDN equipment will I need?
If you are connecting one computer to an ISDN line you'll need an ISDN terminal adapter or an ISDN modem. If you'd like to connect a number of computers to the Internet, Data Moving Company can provide you with ISDN LANs or ISDN Routers.
How do I set up my particular ISDN device?
Because of the many types of ISDN modems, it's best to consult the configuration data manuals provided by your telephone company as well as the one that came with your modem. Also… look in the section on Configuring Your ISDN Modem.
How fast will the connection be?
Using a Basic Rate Interface (BRI), ISDN can connect at a maximum speed of 128Kbps. This speed occurs when both the `B' channels are bonded in the ISDN line. However, this speed will only work if the switch you connect to through your telephone company is capable of Out of Band Signaling. This allows a speed of 64Kbps per B channel. If the switch does not support Out of Band Signaling, then your connection speed will be limited to 57.6Kbps per B channel.
How can I find out the speed I am downloading?
With a single B channel you can expect to see between 5Kbps and 8Kbps when downloading from sites on the Internet. When bonding the two B channels, speeds will range between 10 Kbps and 17Kbps. Keep in mind that downloading speeds will vary depending on the site you are connected to.
What kind of ISDN equipment does Data Moving Company use?
Data Moving Company uses Ascend Maxes. These are standard ISDN routers for Internet Service Providers all over the world.
For more information check out our ISDN FAQ. or visit one of the following sites:
Dan Kegel's ISDN Resources: A popular source for ISDN info.
Yale ISDN: A complete description of how ISDN works.
Motorola ISDN: Perhaps you will find the answer to your ISDN question on Motorola's "Frequently Asked Questions" site.
Ascend ISDN: If you need some help configuring Ascend Pipeline, visit this site!
You need modem initializations for your computer to recognize your modem. Here are some of the most common strings:
Aceex 1414 v.32bis ----AT&F&D0\N3\Q3
Apple Express Modem ----AT&F&D0&Q0
Apple Express Modem ----AT&F\N3&K3
AT&T DataPort 14.4 ----AT\N7%C1&C1&D0\Q3
Best Data Smart One 14.4 ---- AT&Q5%C1&C1&D0&K0
Boca 1 4.4Kbps v.32bis ---- AT&F&C1\N3
Boca Research V. 32bis ---- AT&Q5%C1&C1&D0&K3
Cardinal 14.4 ---- AT&F&C1&D0&Q5
Compudyne 1 442F ---- AT&F&C 1
CPC Turbo Modem+ ---- AT\N6%C1&C1&D0\Q3\V1
Data Race Apex V.32N.32bis ---- AT\N7%C1&C1&D0\Q3
Data Race APL 1496 ---- AT\N7%C1&C1&D0\Q3
Digicom Eagle 9600/Scout Plus ---- AT&F&D0
Focus 14.4 ---- AT&Q5%C 1 &C 1 &D0&K3S36=7
Global Village PowerPort ----AT\J0\N3%C1&C1&D0\V1\Q3
Global Village PowerPort Gold/Silver ---- AT&F1\Q3
Global Village TelePort Gold ---- AT&F1 %C1 W1
Global Village TelePort Mercury ---- AT&F18K3
Global Village TelePort Silver ----AT\J0\N3%C1&C1&D0\Q3\V1
Global Village Teleport Platinum ---- AT&F1%C1&K3
GVC Fax 144 ---- AT\N6%C1X4&C18DO\GO\JO\Q3\V1
Hayes Accura 144 ---- AT&F
Hayes Optima 14400 v.32bis ---- AT&F&D0
Hayes V-Series/Ultra ---- AT&Q5S36=7&C1&DO&K3
Intel 14.4 EX ---- AT&F&DO
Intel 14.4EX ---- AT\N3%C1&C1&DO\Q3
Intel 96EX ---- AT\N3%C1&C1&DO\Q3
Line Link 14.4 E ---- AT&F&C1
Macintosh Express Modem ---- AT&F\N3&D3&Q5
Macronix ---- ATS36=7&Q5%C1&C1&DO&K3
Macronix Maxlite 14.4 ---- AT&F&C1 &Q9\N3
Magic 14.4 V.32bis ---- AT8F8C 1
Megahertz 14400/P2144 ---- AT&F&C1&DO
MegaHertz V.32bis ---- ATS36=7&Q5%C1&C1&DO&K3
Microcom Desk Porte/QX/4232 bis ---- AT&F&DO
Microcom QXN.32c ---- AT&Q5%C3&C1&DOWO\Q3
Multitech MT 932 Series ---- AT&F&DO&E4
Multitech MT1432 Series ---- AT&F&DO&Q1&E11
Multitech MT1432 ZDX ---- AT8F&DO
MultiTech Multi 224EN.32 ----AT&ET&E15&C1&DO&E4$BAO
PowerUser 14.4E ---- AT&F&C1
Practical Peripherals 14400FXMT ----AT&F&C1
Practical Peripherals14400FXSA ----AT&F&C1S37=9NO
Prometheus V.32N.32bis ---- AT&C1&DO*E1*F3*S1
PSI Comstation V ----AT&F&C1&DO&K3&Q5\N3
PSI PowerModem Il/IV ---- AT8Q5%C1&C1&DO&K3
Quicktel Xeba 14.4 ---- AT&F&C1
Racal ALM 3223 ---- AT&F&DO
Racal ALM 3226 V.32bis ---- AT&F&C1
Spectra Pocket Modem 14.4 ---- AT&F
SpectraCom V.32bis PocketFax ----AT&Q3S36=7%C1&C1&DO&K3
Supra 14.4 LC ---- AT&F1
Supra 2400 V.42bis ---- AT&Q5S36=7%C1&C1&DO&K3
SupraFAX V.32/V.32bis ----AT&F1 &Q5S36=7%C1 &C1
&DO&K3
SupraFAXModem v.32bis ---- AT&F1
SupraFaxModem 28.8 v.34 only ----AT&F1+MS=11,0,24000,264000
Telebit QBlazer ---- AT&FS58=2S180=1S190=0
Telebit QBlazer/T1600/T3000 ----ATS180=2S190=1S51=252S58=2S68=2
Telebit WorldBlazer ---- AT&F9X2
UDS FasTalk Fax32bx/V.3225 ----AT\N3%C1&C1&DO\GO\JO\V1\Q3
UDS Fastalk V.32 bx ---- AT&F&C1\N3\Q3
UDS Motorola V.3225W.3229L ---- AT&F&C1\Q3
U S Robotics -> AT&M4&K1BO&A3&B1&DO&M1&IO&NO&R2
USRobotics Courier HST Dual ---- AT&F&C1&DO
USRobotics Courier V.32 bis/as ---- AT&F&D0&H1&K2
USRobotics Mac & Fax ---- AT&F&D0&H1
&R2
USRobotics Sportster 14.4 ----AT&F&H1&C1&D0
USRobotics Sportster 9600 ----AT&F&H1
USRobotics Sportster 28.8 v.34 ---- atz
Viva 14.4 ---- AT&F&C1
Wang 14.4 ---- AT&F&C1&D0
Zoltrix 14.4 ---- AT&F&C1&D0
Zoom 14.4 V.32N.32 bis ---- AT&F8C1
Zoom 2400 v.42bis ---- AT&Q5%C1W1&C1&D0S36=7&K3
Zoom V.32N.32bis ---- AT&Q5S36=7%C1&C1&D0&K3
Zyxel U-1496 ---- AT&F&D0
Zyxel V.32bis ---- AT&C1&D0&H3&K4&N0